FULL_TIME

BOTH

London

Heathrow

Hounslow

Oxford

Reading

St Albans

Stansted

Exeter

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<h1 style="text-align:center;">Join us</h1>
At itsu, we believe great food starts with great teams. Every day, our people create fresh, beautiful meals in every store, bringing care, pride, and energy to everything they do. We celebrate differences, nurture belonging, and care for one another.

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<div>I hereby freely give itsu Limited consent to process my personal data relating to my application as described in the <a target="_blank" href="https://www.itsu.com/privacy-policy/"</a>Privacy Policy.</div>

<h3 style="font-size:60px; text-align:center;">Stay in the loop</h3>
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itsu Careers 

itsu

We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food. Apply now for the chance to join our Heathrow team! It only takes two minutes...This position is for night shifts in the kitchen, running from 12am-8am. Start as a Team Member and earn up to £15.50 per hour, including an hourly bonus* and NO zero hours contracts! this is the jobAs a Team Member, you’ll be working in one of our beautiful stores, where you’ll be:<ul><li>Cutting fresh fish and preparing ingredients</li><li>Rolling maki and creating our famous itsu dishes</li><li>Cooking with care and precision</li><li>Maintaining the highest standards of food quality and safety</li><li>Delivering excellent customer service with a smile</li></ul> No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands-on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.*we pay our bonus after your initial training! Even more, if you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team [head office] started as itsu team members… you could be one of them! If you love working in a vibrant place, are restless to help [your team and customers] and preparing food is your passion - apply now! this is youWe are looking for people displaying the four itsu qualities:<ul><li>I take pride [in what I do]</li><li>I care [for people]</li><li>I want to grow [myself &amp; others]</li><li>I build trust [around me]</li></ul> this is what we offer<ul><li>Pay every Thursday and if your expenses get out of hand, we’ve got you covered with early wage access via Wagestream.</li><li>Your breaks are paid, and your beautiful healthy lunch is on us every day!</li><li>Invite your family and friends over for a meal with a 50% discount in every itsu shop.</li><li>Enjoy 28 days of paid holidays</li><li>With our top of class learning programs and career progression opportunities, you can quickly earn up to £15.60 as a 'Team Member Pro' [including hourly bonus], or £35,000 per year + quarterly bonus if you are a Team Leader [with guaranteed full-time hours].</li><li>We will pay for when you are unwell and can’t work with our income &amp; critical protection.</li><li>We care about your health, so we offer free-to-you online GP and access to mental health therapists 24/7. For your welfare, our managers are fully trained in Mental Health First aid.</li><li>If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!</li><li>At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events.</li></ul> Just like you, we are very passionate about sustainability, please check our sustainability milestones <a href="https://www.itsu.com/healthier-milestones/" rel="noopener noreferrer" target="_blank">here</a>. No matter what you do at itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you'll always be encouraged to be your true self.

Team Member [Night Shifts]

£15.50 per hour [including hourly bonus]

itsu Retail

Team Member

Team Member [FTC 3 Months]

£15.80 per hour [including hourly bonus]

Itsu Grocery

Senior Brand Manager

Technical Director

Technical & Quality Partner

Competitive salary, benefits and bonus [package discussed on application]

People Partner

Procurement Executive

General Manager

£38,500–£44,000 base salary, plus a bonus of up to 50%.

Senior Safety Manager

Demand Planning Manager

National Account Manager

Senior Food Technologist

Category Technical Manager

Itsu Exeter

🍣 Join Scoffs Group – Team Member (itsu)Proud Franchise Partner of itsu | Looking to start or grow your career in hospitality with a forward-thinking company that truly values its people? At Scoffs Group, we’re proud to be one of the UK’s leading franchise partners for itsu – the innovative, Asian-inspired food brand known for fast, fresh, and healthy dishes.We’re growing fast, and we’re on the lookout for passionate, energetic Team Members to help us deliver exceptional service and beautiful food in our itsu shops. Who We AreScoffs Group UK is a multi-award-winning franchise business operating across multiple high-profile food brands, including Costa Coffee and itsu. As the UK's largest Costa franchise and a proud itsu partner, we know what it takes to create positive, people-first environments where teams thrive and careers grow.In our itsu shops, we serve delicious, Asian-inspired meals prepared fresh every day – from hand-rolled sushi to steaming rice bowls. As a franchise, we bring our own culture of respect, development, and opportunity, powered by a passionate, close-knit team. The Role: Team Member (itsu)As a Team Member, you’ll play a hands-on role in creating a welcoming atmosphere for customers, preparing top-quality food, and keeping the shop running smoothly day-to-day. You’ll be trained in both kitchen and customer-facing roles, gaining skills across the entire shop.Your responsibilities will include:🤝 Team &amp; Customer Experience<ul><li>Deliver friendly, efficient service with a smile – always keeping the customer at the heart</li><li>Work closely with your teammates to keep the shop running like clockwork</li><li>Maintain beautiful displays, clean seating areas, and high front-of-house standards</li><li>Greet and support delivery drivers and maintain great takeaway service</li><li>Follow our 6 Hospitality Steps and Mystery Shopper standards</li></ul>🍱 Food Prep &amp; Quality<ul><li>Prepare fresh food daily to high standards, following 'Correct to Recipe' guidelines</li><li>Follow all food safety, hygiene, and health &amp; safety practices (5FSF, 5FQF, FIFO)</li><li>Support food production in both kitchen and fish sections (training provided)</li><li>Report any food quality or safety concerns to management promptly</li><li>Maintain shop cleanliness and safety at all times (CATC &amp; CAYG cleaning methods)</li></ul>💸 Operational Support<ul><li>Meet productivity goals and help minimise waste</li><li>Follow correct equipment usage, cleaning and maintenance procedures</li><li>Accurately log and report any maintenance or safety issues</li><li>Contribute to a 5-star EHO rating through consistent standards</li></ul> What We’re Looking ForYou don’t need hospitality experience — just a great attitude, a strong work ethic, and a willingness to learn. We’ll teach you everything you need to know.You’ll thrive in this role if you:<ul><li>Bring energy, reliability, and enthusiasm to every shift</li><li>Love working as part of a team and supporting others</li><li>Are comfortable in a fast-paced, customer-facing environment</li><li>Take pride in your work and show a positive attitude</li><li>Live and breathe the itsu values – Aim Higher, Work Together, Take Pride, Build Trust</li></ul> Why Work for Scoffs Group?At Scoffs Group, we don’t just offer jobs — we offer real opportunities for development and progression in one of the most exciting food franchises in the UK.Here’s what you can expect:<ul><li>🎁 Instant Perks with Boostworks – Exclusive rewards &amp; discounts from day one</li><li>💬 We’ve Got Your Back – Free, confidential mental health and wellbeing support via Life &amp; Progress</li><li>💸 Wagestream Access – Get paid when you need it, with smart tools for saving and budgeting</li><li>💼 Secure Your Future – Join our company pension scheme</li><li>🎓 Learn While You Earn – Role-based training &amp; apprenticeships with Yuzu Training</li><li>🍱 Free Meals &amp; Drinks on Shift – Enjoy delicious itsu food while you work</li><li>🛍️ Perks That Go Beyond You – Get discounts for yourself on &amp; off shift!</li><li>🕒 Loyalty Pays Off – Long service awards and recognition for your commitment</li><li>🎉 We Celebrate You – From day one to every milestone, we recognise your journey</li><li>💰 Team Wins = Bonus Time – Earn store-wide bonuses when we hit our goals</li></ul> Ready to Start Something Fresh?If you’re ready to take the next step in your hospitality journey with a supportive team and a brand that’s leading the future of fast food, we’d love to hear from you.Apply now and join the Scoffs Group family – proudly serving itsu.

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