Grocery - Revenue Growth Manager

about us:

itsu is the healthy eating, Asian inspired quick service retail & grocery brand with over 70 stores in the UK and a leading grocery business across Europe and beyond. Renowned for its best-in-class food made fresh in every shop every day, itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm. With its best-is-class healthy food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

itsu [grocery], which this role falls under, takes the itsu brand into supermarkets, health food stores, online, wholesale and internationally with products such as crispy seaweed thins, frozen gyoza & bao, brilliant’broth, rice’noodles & miso’easy to name a few…

the ideal candidate:

• Strong analytical mindset with excellent attention to detail

• P&L management experience

• Excellent communication skills, with the ability to influence and build strong internal relationships across teams

• Comfortable working with data and translating it into clear, actionable insights

• A flexible, can-do attitude with the willingness to work closely with others within a small team, a real self-starter

• The energy to work within a rapidly growing business that is constantly evolving and growing

• A true entrepreneur

• A passion for food

• Understanding of the UK grocery landscape, including retailer/channel dynamics and promotional strategies

• Proactive, organised and able to manage multiple priorities

• Curious and motivated to continuously improve performance

• Experience with Excel (or other tools such as powerBI would be a bonus)

D&I statement:

itsu [grocery] is committed to building a diverse, equitable and inclusive organisation. We encourage applicants from a wide range of backgrounds to apply for all of our opportunities.

Scope of the role:

We’re looking for a highly analytical and detail-oriented Pricing & Promo Manager to support the delivery of our revenue growth strategy. This role plays a key part in evaluating promotional performance, identifying optimisation opportunities, and maintaining the reporting and tools that underpin commercial decision-making. It’s a great role for someone who enjoys getting into the detail, using data to drive clear actions, and working closely with Sales, Marketing, NPD and Finance to improve day-to-day performance.

Key Responsibilities

• Own the promotion evaluation process, collaborating with sales to ensure all promotions are evaluated on-time and accurately
• Analyse category and internal data to inform pricing and promotional decisions by channel, customer and category
• Ensure adherence to internal pricing & promo guidelines, supporting the team to stay within agreed guardrails
• Support the RGM team to build early-stage P&Ls and pricing/promo recommendations for NPD, and tracking performance post-launch vs expectations
• Update and maintain dashboards (Power BI/Excel) to support the commercial team
• Prepare and present clear, concise performance updates to Sales, Marketing and Commercial Finance on a monthly basis

what we offer:

• Competitive salary
• Competitive bonus scheme
• 25 days holiday + bank holidays (two bank holidays are interchangeable for other religious holidays)
• Health insurance
• Company pension scheme
• Hybrid working (2 days WFH)
• Opportunity to work from abroad (2 weeks)
• 50% employee discount in itsu shops
• Free itsu lunch
• Discounts at major retailers
• A sizeable training budget to support your ongoing development